Your best guests leave glowing and never write a word. The Rebook & Review System asks every one of them for you, a few hours later while they still feel great, in your tone: one warm message, one gentle reminder, every opt-out honoured, every complaint flagged to you within minutes. Fresh reviews every week while you look after the guest in front of you.
First requests go out the day we connect. Full refund in the first 30 days. No long contract.
Works with any booking system through a calendar link, Zapier or Make, or a daily export. How connecting works.
3 of 5 October onboarding places left. Start this month and the message-writing session is included.
Not ready to start? Get a free review audit of your business instead.
Tell us your business name and we'll send a one-page audit within a working day: your review count, rating and last review date against the three nearest competitors, any unanswered reviews, and anything in your public replies that risks confirming someone is a client. No call, nothing to install.
People choose a spa, salon or clinic the way they choose a restaurant: Google, then Treatwell, then Instagram. Recent reviews and a high count win the booking. Your therapists are brilliant and your reviews don't show it.
Asking at the desk feels like a sales pitch at the worst moment, right after they've paid. The card by the till goes unread. Then a competitor opens across the road with 80 five-star reviews from an opening-week push, and your six-year-old rating looks tired.
You want a steady stream of honest reviews without anyone on the team having to ask. That is the whole product.
We connect to your booking tool where it allows, or you forward a daily list, or text one line to a dedicated number. Set up together in 30 minutes.
A short message in your tone with your Google link. If they don't open it, one gentle reminder after three days. Then we stop. Never in the evening.
Sent, opened, replied, on one simple page. A complaint is flagged within minutes with a suggested private reply for you to approve. Nothing goes out without you.
One warm request, one gentle reminder, the same link for everyone. Opt-outs checked before every send. Quiet hours respected.
Replies sorted into praise, questions, concerns and rebooking requests. Concerns come with a suggested private reply to approve or reject.
We connect your booking tool or set up the daily text flow, and write your messages with you so they sound like you.
How to answer every public review, including the unfair ones, in a way that wins the next reader.
What guests keep praising and what keeps coming up, summarised from replies. Great for team meetings and for your Instagram.
Send us your completed appointments for 30 days. If we fail to deliver a review request to every guest with a valid mobile number or email who hasn't opted out, you don't pay for that month. And if you simply don't like it in the first 30 days, we refund you in full.
We don't guarantee a number of reviews or stars. Guests decide. We guarantee the part we control.
I built this because the practices with the best clinicians kept losing new patients to the practices with the most recent reviews. The fix is not clever: ask everyone, politely, every time, and never break the rules while doing it. The hard part is making sure it happens on a busy Tuesday. That is what this does.
I onboard five businesses a month and I do the setup call personally, so the wording sounds like you and your practice software is connected properly. If it is not working for you in the first 30 days, you get your money back and I will want to know why.
[Your name] · Founder, Popagain
What is one regular guest worth to you over a year?
Each plan costs less than one of them. Prices exclude VAT.
Clinics offering injectables, laser or prescription skin treatments run in discreet mode: messages never refer to the treatment, and we ask you to confirm a data protection impact assessment at sign-up. We supply the template.
£97/month
One site, up to 300 requests a month.
£147/month
Up to 1,000 requests a month.
£297/month
Up to three sites, then £80 per additional site.
Where your booking tool offers an export or an API we connect to it. Where it doesn't, you forward the day's list or text one line per guest, which takes under a minute. Tell us what you use on the setup call.
At most two short messages per appointment, hours after the visit, never in the evening, in wording you approved. One word opts out. It reads like a thank-you from you, because it is.
Not yet. Rebooking and recall reminders are next on our roadmap, which is why it is called the Rebook & Review System: reviews today, rebooking soon, at no extra cost to existing customers.
It is flagged to you within minutes with a suggested private reply to approve, edit or reject. Nothing is sent automatically, and nothing we draft mentions the review or offers money off.
Any month, from your billing portal. Your data is deleted at the end of the retention period.
Start today and your first requests go out the day we connect. Full refund in the first 30 days. No long contract.
Start my 30-day pilotPrefer to talk first? Email hello@popagain.uk for a 15-minute call.
Popagain